Terms and Conditions

01Acceptance of the Terms

These Terms and Conditions govern access to and use of iBuilder: the visual site builder, the AI design assistant, page hosting on iBuilder subdomains or custom domains, the product catalog, contact forms, the newsletter and the rest of the tools available on the platform. By signing up, publishing a site or simply using the service, you accept these terms and the Privacy Policy. If you disagree with any part, you may not use the platform. To sign up you must be over 18 and have legal capacity to enter into agreements, or act on behalf of a person or company that does.

02What iBuilder Is

iBuilder is a software-as-a-service (SaaS) platform for creating, customizing and publishing without writing code:

• Landing pages and portfolios, built from sections and visual variants, with a live editor, desktop, tablet and mobile preview, and a shareable preview link.
• Complete design systems with typography, colors, shapes and animations, to change the visual identity of the whole site.
• Product catalog with images, prices and categories, single or bulk spreadsheet import, and a cart whose orders are arranged through WhatsApp.
• Contact and community: contact forms delivered to your dashboard and email, WhatsApp quick questions, articles and comments, depending on the sections you enable.
• Hosting on an iBuilder subdomain and, on plans that include it, connection of a custom domain with an SSL certificate.
• AI design assistant that talks with you and proposes changes to your site.

03Account and Security

To use the editor and the dashboard you need to create an account with true, up-to-date information. You are responsible for keeping your credentials confidential and for all activity under your account. For security, the platform temporarily locks accounts after several failed sign-in attempts, keeps a password history to prevent reuse, lets you recover your password by email and offers two-factor authentication (2FA) with recovery codes, which we recommend enabling. If you notice unauthorized use, let us know right away. You may not transfer your account to third parties without our consent.

04Plans and Features

iBuilder offers a free starter plan to try the editor and build a draft on an iBuilder subdomain, and paid plans with more features such as full publishing, catalog, custom domain and priority support. Current plans, limits and prices are those shown in the Pricing section when you subscribe. We may add, change or withdraw features and plans; changes do not alter terms you already purchased until the end of the current paid period.

05Prices, Payments and Billing

Paid plans are auto-renewing subscriptions, monthly or annual, priced in Argentine pesos (ARS). Payments are processed through Mercado Pago, using account balance, debit or credit card, depending on the options Mercado Pago enables. iBuilder does not receive or store your card or payment account details: Mercado Pago handles them under its own terms. If a charge is declined, we may retry it, suspend paid-plan features until it is settled, or move the account to the starter plan. Whether prices include taxes is shown at checkout. When we change a rate, the new version applies to new subscriptions and, for current subscribers, only from the next renewal and with at least 30 days' notice. Promotions and trial periods have the conditions stated in each campaign and may end or be limited to certain plans.

06Cancellation, Withdrawal and Refunds

You can cancel your subscription at any time from your account, with no lock-in contracts or penalties. Cancelling stops future renewals; plan features remain available until the end of the period already paid, and there are no prorated refunds for unused time, except as required by law. When a paid plan ends, exclusive features stop being available and pages beyond what the starter plan allows may be archived and unpublished; your content is not automatically deleted for that reason. If you are a consumer and subscribe remotely, you have the right to withdraw within 10 calendar days of subscribing (art. 34 of Argentine Consumer Protection Law 24.240), and the refund will be made through the same payment method. To exercise it, write to legal@ibuilder.site

07Subdomains and Custom Domains

Each site gets a unique iBuilder subdomain, assigned on a first-come basis, which gives no ownership rights over the name. We may reassign or remove subdomains that infringe third-party rights, imitate another brand or are used for unlawful purposes. If you connect a custom domain, you declare that you own it or are authorized by its owner, and you are responsible for its registration, renewal and DNS configuration; iBuilder is not liable for expired, misconfigured or transferred domains. Custom domains require a plan that includes them.

08Your Content and Intellectual Property

You keep all rights to the texts, images, logos, products, articles and other content you upload or publish. You grant us a limited, non-exclusive, royalty-free license to host, copy, process and display that content solely to provide the service (for example, publishing your site, generating previews, optimizing images and making backups). You declare that you have the necessary rights to everything you upload and that it does not infringe third-party rights. iBuilder, its software, the editor, sections and variants, design systems, sample texts, logo and brand are owned by us or our licensors; using the service does not transfer any right over them, other than using them within your site while you have an active account. If we receive a well-founded infringement claim, we may remove the disputed content.

09AI Design Assistant

The assistant uses third-party artificial intelligence models (currently Google Gemini) to understand what you tell it about your project and propose changes to your site. To do so, the messages you write and the necessary content of your page are sent to the model provider. Proposals are automatically generated suggestions: they may contain errors, inaccurate text or content that does not fit your business, and are not professional advice. You review, accept or discard each change, and you alone are responsible for what you publish. Do not enter sensitive data or third parties' confidential information into the assistant.

10Catalog, Orders and Sales to Your Customers

Your site's catalog and cart let your customers build an inquiry or order that is sent to your WhatsApp so you can arrange payment and delivery directly with them. Orders recorded by iBuilder are inquiries, not confirmed sales, and you decide whether to complete them. iBuilder is not a party to the relationship between you and your customers, does not charge, hold or intermediate those payments, and is not responsible for prices, stock, quality, deliveries, invoicing or claims. You are responsible for complying with the rules that apply to you as a seller or provider (consumer protection, advertising, taxes, permits, invoicing and your customers' personal data).

11Third-Party Services

The service relies on external providers: Mercado Pago for payments, WhatsApp for contact with your customers, an artificial intelligence provider for the assistant, and providers of infrastructure, hosting, content delivery, domains, certificates and email delivery. Each is governed by its own terms and policies. iBuilder does not control those services and is not responsible for their interruptions, changes or decisions. Links to third-party sites that you see on the platform or on sites created by other users are the responsibility of their owners.

12Acceptable Use

You may not use iBuilder to:

• Publish unlawful, defamatory or discriminatory content, content inciting hatred or violence, or content that violates the rights of minors.
• Infringe third parties' copyright, trademarks, image or privacy rights.
• Impersonate others, phish, scam, promote fraudulent schemes or sell goods and services prohibited by law.
• Send spam or unsolicited communications, use contact details you receive for any purpose other than replying to the person who wrote to you, or collect data abusively.
• Attack, overload or try to breach the platform, evade usage or plan limits, access other people's accounts or spread malicious code.
• Resell the service or build a competing platform from it without a written agreement.

13Communications

We will send you emails needed for the service: account confirmations, password recovery, security notices, notifications of inquiries received on your sites, news about your payments and plans, and reminders to complete your registration. In addition, if you subscribe to the iBuilder newsletter, you will receive news, new styles and tips, with an unsubscribe link in every email. You can leave the newsletter at any time without affecting your account.

14Availability and Backups

We work to keep the service available and fast, but it is provided as is and we do not guarantee uninterrupted or error-free operation. Interruptions may occur due to maintenance, infrastructure provider failures, attacks or connectivity beyond our control. We may make backups of the platform for operational reasons, but they are not a backup service for you: we recommend keeping a copy of your texts, images, products and important files.

15Limitation of Liability

To the extent permitted by law, iBuilder is not liable for indirect damages, lost profits, lost sales, data or opportunities arising from use of or inability to use the service, nor for content published by users or transactions between them and their customers. Our total liability to you for any claim related to the service is limited to the amount you paid iBuilder in the 12 months before the event that gave rise to the claim. Nothing here limits non-waivable rights you have as a consumer or liability that cannot be excluded by law.

16Suspension and Termination

You can close your account at any time and request deletion of your data under the Privacy Policy. We may suspend or terminate accounts, sites or subdomains that breach these terms, put security or third parties at risk, or have unpaid balances, notifying you when possible. If the measure is serious or urgent, we may act without prior notice. When an account is closed, your site stops being published and your content is deleted or anonymized according to the periods in the Privacy Policy, except what we must keep by legal obligation.

17Changes to the Terms

We may update these terms to reflect changes in the service or in regulations. We will publish the current version with its date and, if the change is significant, notify you by email or within the platform with reasonable notice. If you keep using iBuilder after the effective date, you are deemed to accept the changes; if you disagree, you can cancel your subscription and close your account.

18Governing Law and Jurisdiction

These terms are governed by the laws of the Argentine Republic. Any dispute will be submitted to the competent ordinary courts of the Argentine Republic, without prejudice to the rights consumer protection law gives you to choose the court of your domicile.

19Legal Contact

For legal inquiries, exercising the right of withdrawal, intellectual property claims or notices regarding these terms, write to us at: legal@ibuilder.site